CORe Services
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Township & Boro Information


1873 Shumway Hill Road, Wellsboro PA 16901
Director of CORe:
Katie Wheeler
Director of Residential Services:
8:00 - 4:00
Wilderness tree1

Community Outreach and Residential Services or the CORe Department combined Community and Residential Services to form one Department.  This was a way to develop a stronger provider network within the Agency.  The combination of the two Departments allows for greater sharing of experience, training and staffing opportunitites.  This also makes the provider side of the Agency stronger. 



 Solo Cycle

Adventure Challenge Experience (A.C.E.):



The A.C.E. after school and summer program for youth is a Goal oriented and prevention-based offering outdoor activities and educational opportunities in a structured environment. Youth sign a behavioral contract and work to meet the goals specified in the agreement, participating in activities that build trust, teamwork and endurance.  The youth also take part in a variety of educational programs on preventive health and drug and alcohol prevention.  A.C.E. programs are available to Tioga County Youth who meet the eligibility guidelines. The program is open to 10-17 year olds. The  A.C.E. program includes three components:


Wilderness Experience:


Specialized activities are used as a motivational tool to encourage positive behavior and help youth develop self-esteem.  Working with specially trained counselors, the youth participate in a variety of activities including mountain biking, canoeing, skiing, camping, hiking, backpacking, kayaking, snowshoeing, rock-climbing, ropes course, non-competitive games and team building skills with the goal of encouraging positive insight and behavior.


NYPUM (National Youth Project Using Minibikes):


The minibike is used as a motivational tool to encourage positive behavior and help youth develop self-esteem and a sense of belonging. By working toward the goals specified in their behavioral contract, youth earn the privilege to ride a minibike at the program site. Participants complete a 21-part lesson plan that teaches safe riding skills, responsibility to other riders and the mechanics of a minibike.


Fairways to Success:


The privilege of playing golf is used as a motivational tool to help youth build self-esteem and develop leadership and communication skills. Fairways is based on the national First Tee golf and life skills curriculum.



Adventure Ropes Course:           
Situated on a wooded hilltop overlooking the Department, the Ropes Course combines outdoor adventure and lessons in teamwork. A 19-station maze of cables, logs, platforms and ropes, the course features both high and low rope challenges designed to increase self-confidence, develop leadership skills and promote cooperation and physical fitness. Both full and half-day sessions are available for groups with activities tailored to meet each groups’ age and skill levels. Specially trained instructors guide participants through each activity and help ensure a safe and fun-filled day of challenges. The course is available for use by community groups and businesses for a fee.
Bridge Housing:           
The 14-apartment Bridge Housing program is located at the St. James Complex in Mansfield. The goal of this program is to assist the homeless and victims of domestic violence to find and retain permanent housing. This is accomplished by providing temporary housing and supportive services, such as case management, housing counseling, training and life skills education to those living in Bridge Housing. The maximum stay is one year.
Child Safety Seat Loaner Program:
Offered in cooperation with the PA Traffic Injury Prevention Program, the loaner service provides safety seats for infants, toddlers and children under the age of 8. A nominal deposit is required initially, but is refunded if the seat is returned in good condition. The program also includes education on proper seat installation to ensure that the seat is still in safe condition and is still appropriate for the child’s weight. The safety seat loaner program is open to all Tioga County residents, regardless of income.
Community Support Program (CSP):
This program is a coalition of mental health consumers, family members and professionals working to help adults with serious mental illness and co-occurring disorders live successfully in the community. This is a statewide coalition that links CSP nationally with regional and local CSP’s throughout the State. This program is based on key principles which focus on the fact that people can and do recover from mental illness. The community support system incorporates the following components:
  • Treatment and support

  • Family and friends

  • Peer Support
  • Meaningful work
  • Income support
  • Community mobility
  • Community groups and organizations
  • Protection and advocacy
  • Psychiatric rehabilitation
  • Leisure and recreation
  • Education
  • Housing
  • Health care


A consumer, a family member, or a professional may contact the CSP to request help.
Effective Safe Parenting Program (ESP):

Effective Safe parenting is an intensive specialized children and youth program that works closely with parents with substance abuse concerns, caretakers, and providers to assist in maintaining the family unit or to return children to their homes as soon as possible.  A unique feature of the program is a registered nurse that will assist with the physical health of the family.  Participants in Effective Safe Parenting also have the ability to participate in other programs such as therapeutic programs and Family Group Decision Making.

Family Bicycle Safety Derby:
FREE bicycle derbies are held in various communities throughout the county. These derbies are designed to promote bike safety and help educate youth and their families on proper bike maintenance. Each derby features a riding course that gives the participant an opportunity to test his or her riding skills and to learn proper signaling and how to avoid common handling mistakes that can lead to bicycle accidents.
Family Group Decision Making:
This is a practice for families to gather and create their own plan. Families meet with relatives, friends, case management and providers to discuss strengths and concerns. The family is given private time to create a plan that will help protect and prevent future harm to their children.
Family Support Alliance (FSA):
This program provides handouts and literature offered through various departments of the Tioga County Department of Human Services. This literature can help parents and/or caregivers develop new skills and behaviors to prevent, or eliminate child abuse in the home.  Resources are available regarding communication and interaction, as well as how to give and receive support.  For information, call for the Community Services Department at 1-800-242-5766.
Housing Advocacy and Development:
Tioga County employs a Housing Specialist who is responsible for coordinating housing with providers, attending state, county and regional meetings regarding housing and seeking out additional resources related to housing for people with mental illness and developmental disabilities.


The Housing Specialist coordinates the Local Housing Option Team meetings which bring together key stakeholders within the community to identify the housing needs of people with disabilities. The LHOT team meets on a monthly basis with the goal of finding interested landlords and land owners to become involved and provide safe, affordable housing for those in need.



Additionally the Housing Specialist takes part in weekly Consumer Support Program meetings. The CSP meetings are based on the needs of the individual to incorporate self help and other approaches which allow consumers to retain control over their own lives. The housing specialist helps the consumer find safe and affordable housing when they decide they want to establish a residence of their own within the community of their choice. Tioga County continues to concentrate on consumer needs while focusing on recovery, improved services access and quality outcomes.
Independent Living:           
Independent Living provides life skills training for adolescents ages 16-21 that are currently or were previously placed in a resource family and/or residential care.
Intensive Case Management (ICM):
This is an intensive children and youth program that works with families to help them enhance their strengths in crucial areas such as child care, discipline, physical standards, budgeting, and hygiene. This program provides the necessary services to keep children in their homes.
Promoting Responsible Fatherhood (PRF):
The Promoting Responsible Fatherhood (PRF) program targets fathers who are receiving Children and Youth Services in Tioga County.  Its purpose is to teach fathers the following: appropriate parenting skills to include non-physical modes of discipline; how to manage anger and resolve conflicts; how to use teamwork within the family to accomplish goals and how to resolve issues involving their work and their community.  The PRF program uses a combination of resources including the “Nurturing Father’s Program.”   This program describes a nurturing father as “a man who actively provides guidance, love and support to enhance the development and growth of children for whom he cares.”  The length of the program is set at 10 weeks but each father may progress through the course at his own speed.  Upon completion of the program, the father receives a course completion certificate.  Each father also undergoes standardized testing before and after program completion in order to determine the extent of learning that occurred.
Residential Supportive Housing (RSH):
Our six Residential Supportive Housing (RSH) apartments serve individuals with a mental illness. Individuals who are interested can complete an application and interview process that will help determine if the program can meet their needs.  The goal of the program is for individuals to gain skills in independence of living while connecting to services that will assist them with permanent housing in the community. RSH Staff can provide individuals with information and linkage to community services such as, mental health services, social security and disability benefits, health insurance, food stamps, drug and alcohol services, peer supports, transportation, applying for permanent housing; and daily living skills such as cooking, cleaning and budgeting.
Residential Treatment/Shelter Care: 

Residential Treatment provides specialized therapeutic treatment for adolescents between the ages of 12-18 years of age. We provide full-time, around the clock care and supervision.  Our facility provides a safe and nurturing home  environment for adolescent males and females with unique needs from diverse backgrounds.  

In addition, it provides enriching therapeutic activities, daily groups, and community service opportunities to residents during their stay, whether a few weeks or a number of months. After their stay at our facility, many adolescents are able to flourish in less intensive settings. This includes transitioning to a Foster Home, or returning to their parents, guardian, or kinship care.











We are also  pleased  to announce Crossroads Counseling has opened and Outpatient Clinic on our grounds and is offering services to the youth in our program. Crossroads Counseling services  include  individual counseling, Psychiatric Evaluation, Medication Management, Psychological Evaluations,  Drug and Alcohol Individual and Group Counseling, Substance Abuse Evaluations, Mental Health Individual and Group Counseling, Trauma Based Counseling,  as well as Anger Management Counseling.



Resource Family Placement/Foster Care: 
Resource family placement offers safe, temporary housing for children birth to 18 who are removed from their homes due to issues such as abuse, neglect, an at risk environment and improper parenting. All family avenues are exhausted before a child is placed in resource family care. The program also provides for recruitment and supervision of resource homes as well as training for resource parents. Click here for more information.
Seeds of Hope Partners, Inc.:
This is a ministry of area churches and other interested individuals in partnership with TCDHS. “Seeds” works with families in crisis to provide basic needs to maintain families and aid in reunifying families. One focus is home repairs for health and safety. Seeds can provide diapers, clothing, hygiene, and food, for needy families. Providing beds and bedding to children is also a major priority. Seeds also assist with transportation to doctor and other necessary appointments.

Social Rehabilitation:

Social Rehabilitation is a day program that provides a therapeutic environment for adults with mental illness. Participants work on socialization, daily living and pre-vocational skills. The program’s objective is to assist participants by providing knowledge and skills necessary so they can function as independently as possible in the community. The program’s major emphasis is on teaching independent living skills such as budgeting and cooking. The program provides  recovery based psycho education such as  advance directives, medication informative information on participant’s mental illness, and triggers, supports, personal safety, and how to access necessary community resources such as their doctor’s office, or  community activities. The program sets goals according to participants’ strengths and needs, focusing on the Recovery Model.


Additionally, Tioga County provides enhanced Social Rehabilitation Services to the aging population.  Tioga County has aging individuals who are in need of MH services or supports. Additionally, because the aging population is often less mobile than other populations, it is more difficult to get them to attend centralized programming. Due to this, Tioga County expanded Social Rehabilitation Services three days per week in the 5 Senior Centers throughout the county. Services include educating and/or helping consumers to improve self-care, personal behavior and social adjustment. It will be a safe place, without stigma, for Aging adults to have their MH needs met. If the workers determine that additional services and supports are required for an individual, then referrals for those specific services can be made to case management or the appropriate provider.



Student Transition and Recovery Program (STAR):
STAR is an innovative program that combines military-style discipline efforts, counseling, and academic instruction to improve the overall quality of the learning environment, address truancy issues, and reduce or eliminate the need for out-of-home placement. The program primarily addresses the needs of middle school students (ages 9-15) who have committed offenses that warrant suspension from school or detention in a juvenile facility.  STAR allows students to remain in their homes and schools as an alternative to juvenile detention centers and alternative schools.  The program is unique in the fact that the instructors are contracted employees of STAR, but the Tioga County Department of Human Services supplies tutoring and counseling services to the program.
Support, Teach, and Educate Parents (STEPs):
The STEPs program has provided help and support to Tioga County parents over 25 years. It is a voluntary, in-home program offered to families who are receiving children and youth services. Using a variety of methods and materials, STEPs workers teach parenting, household management, child development and anger management skills. A parent can count on their STEPs worker to be a helper who can be called upon for parental advice and direction, to be an advocate who will work with them on solving household management problems and to be a support person for the times when they just need someone to talk to about being a parent.
Supported Living:                  
There are six mental health units that are utilized for transitional living apartments.
The Emergency Food Assistance Program (TEFAP):   

The Emergency Food Assistance Program (TEFAP) is a Federal program that helps supplement the diets of low-income persons including the elderly, by providing them with emergency food and nutrition assistance.  The United States Department of Agriculture (USDA) buys the food and ships it to the States.  The amount received by each State depends on its low-income and unemployed population.   The States provide the food to local agencies which distribute the food to soup kitchens and food pantries that directly serve the public.                                     

In Tioga County, the Department of Human Services distributes TEFAP allocations to five food pantries located in Mansfield, Westfield, Wellsboro, Millerton and Tioga.  TEFAP recipients are required to sign a Self Declaration of Need form that confirms their financial need based upon total household income.  No income verification is required and no person can be turned away who demonstrates food insufficiency.  Each person or family is allowed to make one visit each month to the food pantry closest to their home.



Time Limited Family Reunification:
This is an intensive children and youth program that works in specialized case management teams to provide and work closely with parents and caretakers of children in placements to return the children to their homes as quickly as possible. The family is offered therapeutic programs, FGDM Family Group Decision Making) and any other services to aid in the reunification.
Tioga County Supervision Program:
The Tioga County Supervision Program was developed to address the need of visitation when contact with a parent raises concerns for the health or safety of a child. The mission of the Program is to arrange and facilitate safe, supervised visitation by children with their parent(s) when a court, agency, or other individual has determined that custody or unsupervised contact may endanger the child. The goal is to provide: a safe and neutral environment for visits; to promote family interaction by enabling positive ongoing visits between parents and children; to provide feedback to the Court and/or private attorneys; and, to assist in facilitating the early return home of children in foster care or other placements. Referrals are made by the Court, private attorneys, and parents. Supervised visitation is available during normal business hours and in the evening and on weekends as available.
Volunteer Services:
A list of volunteers wanting to work with families involved with the Tioga County Department of Human Services is maintained for the purpose of having readily available transporters, mentors, visitation supervisors, etc. The Coordinator of Volunteer Services assures that appropriate clearances are obtained for the department’s volunteers and that they are placed on a list that is available to staff when searching for a volunteer to meet consumer needs.